Securing your privacy – Our adherence
At Hindgelato, we value your privacy. Despite you are our customer, a visitor or a person in normal dealing, we know the importance of protecting your private data. In the following privacy policy, we let you know in detail about privacy policy to break any translucent wall between us and our customers. This is the policy of Hindgelato which is a branch of Hindchef and describes how we use information that is provided by you and what are your rights in this regard.
By visiting our sites or services and products, you agree that your information by us will be handled in a manner prescribed by this policy. Your use of our site is always subject to this policy. Depending upon your interactions with us other terms may be applicable to you.
1.What information we collect
Your personal information we collect is directly from you. When you are in business dealing with us, we collect your personal information which will be stored in our data bank. The information we collect includes your name, contact number, email id, residential, commercial address and other as required. The type of information or data we maintain is all under the required law. You can also provide other information that you want to provide.
Also, we automatically collect some other information about you through cookies. These include the domain name, IP address, links you click on our website, time length you use our site, your activities and referring URL. We may aggregate this data with the information that has been given by you. This makes your complete profile with us which will be helpful for us to keep our business dealing intact and fulfill all legal compliance.
2. Use of information we collect
We use the information collected by us for different purposes. This helps us to communicate and deal with you better because with your information in hands you are not just a random person to the company. We may respond to your query with better facilities and for providing customer service. Wherever it is permitted by law, we will send you some of the personalized content that may contain what you may need.
Your personal information will also assist us in advertising our product like sending promotional message or emails, to better understand what needs improvement in us and to make a fair connection with you. We also come to know about demographics, preferences and personal choices in the market. This will also help us in an investigation about the fraud, illegal and unlawful activities with others that do business with us.
3. How we share your information
Hindgelato knows the importance of keeping your personal information safe.
Within branches of Hindchef – Hence, we have strict rules that your information is only within the boundaries of Hindchef and its branches. Hindgelato is a brand of Hindchef which has many branches. Hence, Hindgelato may share your information with other branches.
4. Cookies
Cookies are small or tiny files which get stored on your computer hard disc through browser network. This is to track the information about your IP address, length of time you spend on our website, search you make, browser history. This is important to know the device that you are operating from.
5. Communication and marketing
Wherever permitted by appropriate law, we may also send promotional messages and e-mails to you. You may at any time opt out of this service.
6. Security
Hindgelato understands the privacy maintenance of your personal data. To prevent any unauthorized access, maintenance of data accuracy and to make sure the correct use of the information, we have safety measures that ensure your data is completely safe with us. This includes firewall, encryption, and physical access measures. You can always amend, modify and delete your information from our records.
7. Change to this policy
This privacy page is subject change at any time without any prior notice which will be uploaded on our website. Hence, you are advised to visit our website from time to time to know the change.
Contact us
For any inquiry and question, feel free to contact us at the below-mentioned contact details.
H- 16 First Floor, DSIIDC Complex
Udyog Nagar, Main Rohtak Road,
Near Udyog Nagar Metro Station (Green Line),
New Delhi 110041.
Email: Sudhir@hindchef.com